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8 Things We Hate About I.T. - How To Move Beyond The Frustrations To Form A New Partnership With I.T. (Cód: 9186880)

Cramm,Susan

Harvard Business Review Press

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8 Things We Hate About I.T. - How To Move Beyond The Frustrations To Form A New Partnership With I.T.

R$77,50

Descrição

Why can't you get what you really want from IT? All you desire is a ready-and-willing partner to help you exploit IT to drive your business. Instead, you get endless rules and regulations, not to mention processes, projects, and technologies that deliver too little, too late, for too much. It's frustrating!
How to build a relationship that puts you firmly in control and produces the business results you need? In The 8 Things We Hate About IT, Susan Cramm provides the answers.
Start by understanding differences between operational and IT managers - in backgrounds, personality, pressures, and incentives. Cramm explains how differences prevent operational managers and IT from communicating what, why, and how they do what they do.
Citing case studies and stories, the author then presents practical strategies for overcoming the difficulty. These include seeing things from your IT partners' perspective, developing a single version of 'truth, ' and assuming accountability for IT just as you've done for management of your firm's financial and human resources.
Brutally honest, provocative, and filled with sound advice, this book reveals that the key to solving the IT problem is decidedly un-IT: it's a deeper understanding of human behavior, including how to apply your leadership skills to the world of IT.

Características

Peso 0.20 Kg
Produto sob encomenda Não
Marca Harvard Business Review Press
I.S.B.N. 9781422131664
Referência 9781422131664
Altura 20.57 cm
Largura 13.72 cm
Profundidade 1.78 cm
Número de Páginas 194
Idioma Inglês
Acabamento Brochura
Cód. Barras 9781422131664
Ano da edição 2010
AutorCramm,Susan