Frete Grátis
  • Google Plus

Black Box Thinking - Why Most People Never Learn From Their Mistakes--But Some do (Cód: 9262830)

Syed,Matthew

Portfolio

Ooops! Este produto não está mais a venda.
Mas não se preocupe, temos uma versão atualizada para você.

Ooopss! Este produto está fora de linha, mas temos outras opções para você.
Veja nossas sugestões abaixo!

R$ 103,50 em até 3x de R$ 34,50 sem juros
Cartão Saraiva R$ 98,33 (-5%) em até 1x no cartão ou em até 5x de R$ 20,70 sem juros
Grátis

Cartão Saraiva
Quer comprar em uma loja física? Veja a disponibilidade deste produto
?

Entregas internacionais: Consulte prazos e valores de entrega para regiões fora do Brasil na página do Carrinho.

ou receba na loja com frete grátis

X

* Válido para compras efetuadas em dias úteis até às 18:00, horário de Brasília, com cartão de crédito e aprovadas na primeira tentativa.

Formas de envio Custo Entrega estimada
X Consulte as lojas participantes

Saraiva MegaStore Shopping Eldorado Av. Rebouças, 3970 - 1º piso - Pinheiros CEP: 05402-600 - São Paulo - SP

Descrição

Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it s safe to fail.
We all have to endure failure from time to time, whether it s underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it wrong can have deadly consequences. Consider the shocking fact that preventable medical error is the third-biggest killer in the United States, causing more than 400,000 deaths every year. More people die from mistakes made by doctors and hospitals than from traffic accidents. And most of those mistakes are never made public, because of malpractice settlements with nondisclosure clauses.
For a dramatically different approach to failure, look at aviation. Every passenger aircraft in the world is equipped with an almost indestructible black box. Whenever there s any sort of mishap, major or minor, the box is opened, the data is analyzed, and experts figure out exactly what went wrong. Then the facts are published and procedures are changed, so that the same mistakes won t happen again. By applying this method in recent decades, the industry has created an astonishingly good safety record.
Few of us put lives at risk in our daily work as surgeons and pilots do, but we all have a strong interest in avoiding predictable and preventable errors. So why don t we all embrace the aviation approach to failure rather than the health-care approach? As Matthew Syed shows in this eye-opening book, the answer is rooted in human psychology and organizational culture.
Syed argues that the most important determinant of success in any field is an acknowledgment of failure and a willingness to engage with it. Yet most of us are stuck in a relationship with failure that impedes progress, halts innovation, and damages our careers and personal lives. We rarely acknowledge or learn from failure even though we often claim the opposite. We think we have 20/20 hindsight, but our vision is usually fuzzy.
Syed draws on a wide range of sources from anthropology and psychology to history and complexity theory to explore the subtle but predictable patterns of human error and our defensive responses to error. He also shares fascinating stories of individuals and organizations that have successfully embraced a black box approach to improvement, such as David Beckham, the Mercedes F1 team, and Dropbox.

Características

Produto sob encomenda Sim
Marca Portfolio
Cód. Barras 9781591848226
Altura 23.37 cm
I.S.B.N. 9781591848226
Profundidade 3.05 cm
Referência 9781591847489
Acabamento Capa dura
Ano da edição 2015
Idioma Inglês
Número de Páginas 336
Peso 0.54 Kg
Largura 14.99 cm
AutorSyed,Matthew

Avaliações

Avaliação geral: 0

Você está revisando: Black Box Thinking - Why Most People Never Learn From Their Mistakes--But Some do

Black Box Thinking - Why Most People Never Learn From Their Mistakes--But S... (Cód: 9262830) Black Box Thinking - Why Most People Never Learn F... (Cód: 9262830)
R$ 103,50
Black Box Thinking - Why Most People Never Learn From Their Mistakes--But S... (Cód: 9262830) Black Box Thinking - Why Most People Never Learn F... (Cód: 9262830)
R$ 103,50