This exceptionally produced trainee guide features a highly illustrated design, technical hints and tips from industry experts, review questions and a whole lot more! Key content includes: Fasteners, Hardware and Wiring Terminations, Control Circuit and Motor Troubleshooting, Troubleshooting Cooling, Troubleshooting Heat Pumps, Troubleshooting Gas Heating, Troubleshooting Oil Heating, Troubleshooting Accessories, Zoning, Ductless, and Variable Refrigerant Flow Systems, Commercial HydronicSystems, Steam Systems, Retail Refrigeration Systems, and Customer Relations. Instructor Supplements Instructors: Product supplements may be ordered directly through OASIS at http: //oasis.pearson.com. For more information contact your Pearson NCCER/Contren Sales Specialist at http: //nccer.pearsonconstructionbooks.com/store/sales.aspx. Ordering Options PAPERBACK ISBN Trainee Guide: 978-0-13-375083-6Instructor's Resource Access Card: 978-0-13-375467-4 NCCER CONNECT Access Card ONLY for Trainee Guide: $94 (does not include print book) 978-0-13-393336-9 '