Artboard 33Artboard 16Artboard 18Artboard 13Artboard 42Artboard 21Artboard 4Artboard 5Artboard 45Artboard 22Artboard 7Artboard 42Artboard 23Artboard 17?Artboard 28Artboard 43Artboard 49Artboard 47Artboard 15Artboard 32Artboard 6Artboard 22Artboard 5Artboard 25Artboard 1Artboard 42Artboard 11Artboard 41Artboard 11Artboard 23Artboard 10Artboard 4Artboard 9Artboard 6Artboard 8Artboard 7Artboard 3Artboard 12Artboard 25Artboard 34Artboard 43Artboard 44Artboard 16Artboard 24Artboard 13Artboard 5Artboard 24Artboard 31Artboard 1Artboard 12Artboard 27Artboard 30Artboard 36Artboard 44Artboard 9Artboard 17Artboard 6Artboard 27Artboard 30Artboard 29Artboard 26Artboard 2Artboard 20Artboard 35Artboard 15Artboard 14Artboard 50Artboard 26Artboard 14Artboard 40Artboard 21Artboard 10Artboard 37Artboard 46Artboard 33Artboard 8
e-book

Innovating Professional Services - Transforming Value and Efficiency (Cód: 9483916)

Ross,Alastair

Taylor & Francis Ltd (Livros Digitais)

Ooops! Este produto não está mais a venda.
Mas não se preocupe, temos uma versão atualizada para você.

Ooopss! Este produto está fora de linha, mas temos outras opções para você.
Veja nossas sugestões abaixo!

R$ 359,85

em até 10x de R$ 35,99 sem juros

Total:

Em até 1x sem juros de


Crédito:
Boleto:
Cartão Saraiva:

Total:

Em até 10x sem juros de


Innovating Professional Services - Transforming Value and Efficiency

R$359,85

Descrição

Innovating Professional Services provides a practical and detailed guide for change agents and leaders in professional service firms who are seeking to transform their firm's performance through innovation. The book covers business innovation in its broadest sense as it is relevant to the professional services sector. This includes process innovation - the re-engineering of services and internal support processes to reduce cost and increase value to clients. It also includes the development of new services, market-position innovation and also business model innovation. Alastair Ross draws heavily on his practical experience in working with leading law firms and business service and consulting firms over the past ten years in which he and his firm have applied best practice techniques and methods to create measurable improvements. Detailed techniques such as the use of Lean, process mapping, waste identification, service experience mapping and value profiling are explained. The book also details effective approaches for making the required changes in professional service firms. Multiple case studies are used to help demonstrate the opportunities - and challenges - of driving major improvement through innovation. The book can be used by leaders and change agents in law firms, accountants, consultants, architects, financial services and engineering services, to explore the opportunities for innovation in their firms and then to construct and implement a transformation programme to embed innovation in their organisations.

Características

Peso 0.00 Kg
Produto sob encomenda Sim
Marca Taylor & Francis Ltd (Livros Digitais)
Número de Páginas 298 (aproximado)
Idioma 337
Acabamento e-book
Territorialidade Internacional
Formato Livro Digital Epub
Gratuito Não
Proteção Drm Sim
Tamanho do Arquivo 8495
Início da Venda 09/03/2016
Código do Formato Epub
Cód. Barras 9781317116554
Ano da Publicação 2016
AutorRoss,Alastair