Develop the skills you need in the real worldHit the ground running with the street-smart training you'll find in this practical book. Using a 'year in the life' approach, it gives you an inside look at the common responsibilities of PC Technicians, with key information organized around the actual day-to-day tasks, scenarios, and challenges you'll face in the field. This valuable training tool is loaded with hands-on, step-by-step exercises covering all phases of a PC Technician's job, including: Installing hardware and software Maintaining hardware and softwareInstalling and upgrading operating systems and networksInstalling and upgrading security systemsAn invaluable study toolThis no-nonsense book also covers the common tasks that CompTIA expects all of its A+ certification candidates to know how to perform. So whether you're preparing for certification or seeking practical skills to break into the field, you'll find the instruction you need, including: Installing or replacing a power supplyInstalling or replacing SO-DIMM in a laptopUpgrading from Windows(R) XP to Vista Setting up a VPN and connecting to network printersScanning for and removing viruses and malwareTroubleshooting your networkThe Street Smarts series is designed to help current or aspiring IT professionals put their certification to work for them. Full of practical, real world scenarios, each book features actual tasks from the field and then offers step-by-step exercises that teach the skills necessary to complete those tasks. And because the exercises are based upon exam objectives from leading technology certifications, each Street Smarts book can be used as a lab manual for certification prep. An inside look into the life of a PC technician-from everyday tasks to the challenging roadblocksGaining hands-on experience is considered the most difficult part of trying to break into the PC technician. Building on the standards set by CompTIA-and endorsed by the IT industry worldwide-this book takes you one step further than what you might simply learn in a classroom and shows you how to actually perform the various tasks you can expect to encounter on the job.The 'Street Smarts' series is designed to help current or aspiring IT professionals put their certification to work for them. Full of practical, real world scenarios, each book features actual tasks from the field and then offers step-by-step exercises that teach the skills necessary to complete those tasks. Broken down into the various aspects of a PC technician's job, this book provides you with step-by-step guidance for performing some of the most common and some of the most daunting tasks PC technicians face.Includes detailed instructions for performing the everyday tasks and handling the difficult scenarios that a PC technician faces on a daily basisCovers hardware and software installation and maintenance as well as installing and upgrading operating systems, networks, and security systemsProvides step-by-step guidance for installing or replacing a power supply or laptop hard drive, upgrading Windows XP to Vista, scanning and removing viruses, and installing printer driversWhether you're looking to break into the field of PC technicians, are pursuing your A+ certification, or are seeking some unique guidance to performing real-world tasks, this resource is essential.