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Say Anything To Anyone Anywhere - 5 Keys To Successful Cross-Cultural Communication (Cód: 9235968)

Cotton,Gayle

John Wiley & Sons

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Descrição

The five steps to successful selling, negotiating, and managing multi-culturally 'Say Anything to Anyone, Anywhere' gives readers five simple key guidelines to create rapport and organize strategies for success across different cultures. This book teaches to be proactive, not reactive, in your cross-cultural communications and shows how to use simple rapport tools to create trust with the cultures you work with or travel to. Learn how to organize productive interactions in person, on the phone, and by email. Discover interpersonal communication skills and virtual strategies that build strong relationships. Offers quick, accessible examples and clear guidelines about how to create an understanding between cultures Gives tips and strategies on how to communicate without offending Author Gayle Cotton is a Emmy Award Winner and a distinguished, highly sought after speaker, corporate trainer, and executive coach. This step-by-step guide to cross-cultural business will help you build strong relationships and manage successfully, no matter the cultural differences. Differences are the spice of life! But cultural differences can also be the source of embarrassing gaffes and miscommunication for business and social travelers alike. No one wants to make a cross-cultural blunder--especially one that could have consequences for crucial partnerships or even your entire organization. But when you seek to understand the origins of these cultural distinctions and develop strategies to cope with them, you'll find that you can navigate any culture--whether virtually or in person--with ease. 'Say Anything to Anyone, Anywhere' offers five simple guidelines to successful selling, negotiating, and managing multiculturally. It teaches how to be proactive, not reactive, in your cross-cultural communications and how to use simple rapport tools to build trust with cultures you work with or travel to. Discover interpersonal communication skills and virtual strategies that build strong relationships. 'Say Anything to Anyone, Anywhere' shares quick, accessible examples and clear guidelines about how to bridge cultural gaps, including strategies to: Create proactive cross-cultural communication and avoid reactive communication Manage preexisting cultural perceptions Understand cultural sensitivities and avoid conflict Build rapport in person, on the phone, and by e-mail Understand how words, tonality, and body language vary with every culture Increase self-awareness and adapt your style You'll also find a helpful collection of common business jargon that crosses cultures, cultural do's and taboos, and an entertaining collection of cultural bloopers from those who have stumbled before you. This step-by-step guide to cross-cultural business will help you build strong relationships, manage successfully--and learn to enjoy and appreciate the cultural nuances that help to define all of us. 'This is a perfect cross-cultural communication tool for anyone who does business globally. Gayle Cotton uses interesting and amusing examples to illustrate the hows and whys of effectively sharing messages with someone from another culture. Her naturally friendly writing style addresses delicate issues in a graceful way. Read this book and you'll be ready to 'Say Anything to Anyone, Anywhere!' ' --Ken Blanchard, coauthor of 'The One Minute Manager(R)' and 'Great Leaders Grow' 'This is an excellent guide to being more effective and comfortable with different people from different cultures--essential for anyone who travels to other countries.' --Brian Tracy, author of 'The 10 Disciplines of Exceptional Leadership' 'Whether for business or social relationships, this book is a must-read for anyone who communicates multiculturally. Read it, enjoy it, and do what it says!' --Marshall Goldsmith, 'New York Times' bestselling author of 'MOJO' and 'What Got You Here Won't Get You There' 'A descriptive and useful guide for anyone doing business with, or traveling to different cultures. Gayle has addressed what everyone needs to know in order to effectively communicate across cultural borders.' --Vince Poscente, 'New York Times' bestselling author of 'The Age of Speed' 'I've been privileged to work in more than 25 countries during my career. Gayle's book would have helped me learn vicariously--and a lot faster than what I had to learn from personal experience. Read the book well before your next need for cross-cultural communication--and then reread it. You'll be glad that you did.' --Bob Pike, CSP, CPAE Speakers Hall of Fame, author of 'Creative Training Techniques(R) Handbook' and 'The Fun Minute Manager' 'Communicating across cultures is more than understanding different groups. It requires recognizing each individual. Gayle helps you escalate your cultural competencies locally and globally. A must-read for twenty-first century professionals.' --Lenora Billings-Harris, author of 'Trailblazers'

Características

Produto sob encomenda Sim
Marca John Wiley & Sons
Cód. Barras 9781118420423
Altura 21.84 cm
I.S.B.N. 9781118420423
Profundidade 2.54 cm
Referência 021679564
Acabamento Capa dura
Número da edição 1
Ano da edição 2013
MÊS MARÇO
Idioma Inglês
Número de Páginas 256
Peso 0.39 Kg
Largura 14.48 cm
AutorCotton,Gayle

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