((Shelving Category)) Software EngineeringSOFTWARE PROCESS IMPROVEMENTPractical Guidelines for Business SuccessSami Zahran'This is exactly the kind of book that is needed to spread awareness of the potential of Software Process Improvement and how to succeed in it. As well as presenting current models and methods it contains new ideas and approaches. It will interest and inform not only those who have prior knowledge of this critically important field, but also those who come new to it. It is to be warmly welcomed and recommended.'Colin TullyIndependent Consulting Software EngineerEvery year, software failure is responsible for huge losses both in financial and human terms. While businesses and individuals depend increasingly on their information systems, it is imperative that software is developed to be all the more reliable and robust.This book will help you to manage and control the quality of your organization's software products. Continually dealing with the problems caused by software defects can be both time-consuming and demanding but Sami Zahran's pragmatic approach will take you from reactive fire-fighting to a preventative culture of disciplined and continuous process improvement.This book will help you: establish a process-focused software development organization design and implement procedures for developing quality software in time and within budget benchmark your organization against the industry standards for the software process, including the Capability Maturity Model (CMM), ISO 9001, the new standard ISO/IEC 15504 (originally known as SPICE) and Bootstrap.'In addition to talking about process improvement, Sami Zahran provides useful guidance from a practitioner's perspective. He clearly explains the purposes and methods of process improvement, and compares the leading methods, their principal features and characteristics. Most importantly, he discusses the issues which you, the user, will face as you pursue process improvement on your own.'Watts HumphreySoftware Engineering InstituteAbout the author:Dr. Sami Zahran is one of the chief advocates of software process improvement and its impact on organizations. He has over three decades of experience in the software industry assuming senior positions with large organizations including ICL (International Computers Limited), the United Nations, Digital Equipement Corporation, and currently with IBM. He was trained in Software Process Improvement at the Software Engineering Institute at Carnegie Mellon University. Dr Zahran regularly teaches courses on the subject and is an invited speaker at numerous international conferences and workshops.Visit Addison Wesley Longman on the World Wide Web at:http://www.awl-he.com/computinghttp://www.awl.com/csengVisit ACM Press on the World Wide Web at:http://www.info.acm.org((Addison Wesley Longman logoSEI logo)) A practical handbook intended to provide guidelines for organizations who develop software and need to improve its quality by improving their software process. The text explains why it is so important to have a defined process both in overall organizational sense and with respect to each individual project, and gives advice on on how to put the infrastructure in place. It discusses current models for imposing a structure on the software process, and how these can be adapted to an organization's specific requirements. It then goes on to describe the techniques for assessing the effectiveness of the process, outlines the critical success factors for effective implementation, and covers the economics of implementation.