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Transforming It Culture - How To Use Social Intelligence Human Factors And Collaboration To Create An It Department That (Cód: 9237164)


John Wiley & Sons

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Practical, proven guidance for transforming the culture of any IT department As more and more jobs are outsourced, and the economy continues to struggle, people are looking for an alternative to the greed-driven, selfish leadership that has resulted in corporations where the workers are treated as interchangeable parts. This book shows how the human factors can be used to unlock higher returns on human capital such that workers are no longer interchangeable parts, but assets that are cared about and grown. Refreshingly innovative, 'Transforming IT Culture' shows how neuroscientific and psychological research can be applied in the IT workplace to unleash a vast pool of untapped potential. Written by an expert on IT culture transformation Considers the widespread 'cultural blindness' in business today, and how it can be addressed Draws on the author's repeated success transforming IT divisions across major corporations by applying the human factors Explains why social intelligence, human factors, and collaboration are the source of harmony, shared learning, mutual respect, and value creation Employees want positive change in business, something to stop the downward spiral we are on, both financially and emotionally. 'Transforming IT Culture' shows how the essential ingredient to any high performing IT department is a culture where employees are valued and managed to their strengths. Using the Information Technology profession as a lens through which we can understand knowledge worker productivity and how to seriously improve it, this important new book reveals why Collaborative Social Systems are essential to every organization. The intense focus companies place on processes, technology, analytics--on just about everything 'except' their professionals--screams out an unspoken message: people don't count. As knowledge grows, specialization increases, and complex activities require a web of experts--'people--'to move an idea from concept to reality. Seeking to increase understanding of productivity in the 21st-century workforce, 'Transforming IT Culture' reveals how highly specialized IT knowledge workers must collaborate to create value, uncovering the human factors that ignite success. Author Frank Wander explores how social intelligence, trust, and unselfishness are the indispensable management tools that will enable leaders to energize a human web and make it highly productive. An unflinching look at the human side of production today, 'Transforming IT Culture' peels back the layers, revealing the boundless potential of knowledge and experience across teams of highly skilled individuals, with guidance on: Unlocking human potential Why our human resource practices remain primitive The importance of empathy, caring, and compassion at work Designing a collaborative social system--and why it matters Shaping IT one interaction at a time Servant leadership in IT Building a culture of creativity Maximizing the productivity of your talent The ultimate guide to building a better IT department from the inside out, 'Transforming IT Culture' makes a strong case for a leadership style where the happiness and emotional well-being of workers is the key to extraordinary collaboration--and to a productivity revolution. Praise for 'Transforming IT Culture' 'Frank Wander knows what many CIOs have only sensed--the human factors of an IT culture matter far more than processes, hardware, or applications. His wisdom is at once simple and revolutionary, and he provides a 21st-century blueprint for high-performing IT organizations.' --Lon Zanetta, Retired CIO, Federal Reserve System 'Technology leaders are quick to admit that the 'soft skills' of people management are often the hardest to master. In 'Transforming IT Culture, ' Frank Wander draws on his many successful years as a corporate chief information officer to provide an incredible resource for unlocking the creative talent hidden away in your IT department.' --Maryfran Johnson, Editor in Chief, CIO Magazine & Events 'We are entering a new era for IT organizations.It is an era defined not by technology or even process, but by the most important asset the IT organization has always had at its disposal: its people. Call it human-centric IT. It will usher in an era of exponential productivity for IT executives and leaders who embrace Frank Wander's call to action. If you are ready to become a true 21st-century IT leader, then 'Transforming IT Culture'should be at the top of your reading list.' --Charles Araujo, Founder & CEO, The IT Transformation Institute; author of 'The Quantum Age of IT: Why Everything You Know About IT Is About to Change' 'This book will unlock your thoughts so you can think differently and apply the concepts in a self-help type of way. It encourages you to analyze behavior and leverage these behaviors to transform the culture of your IT organization. I especially enjoyed the chapter entitled 'The Unseen Art and Emotion of IT'with comparisons to the art of music--a heartfelt tribute to the art of this great profession, given the many challenges it presents.' --Pamela J. Stenson, Senior Vice President & General Manager, CIO Executive Council 'Frank Wander shines a bright light on the most important element of success as a 21st-century leader--taking good care of our people and creating a social construct where they can collaborate and thrive. The lessons learned from experience and years of research into human motivation and behavior combine to provide a set of clear prescriptions for leading organizations that are relevant, whether you are focusing on IT or any other part of the enterprise.' --Warren Kudman, VP & Chief Information Officer, Sealed Air Corporation


Peso 0.39 Kg
Produto sob encomenda Sim
Marca John Wiley & Sons
I.S.B.N. 9781118436530
Referência 022712934
Altura 23.60 cm
Largura 16.00 cm
Profundidade 2.10 cm
Número de Páginas 224
Idioma Inglês
Acabamento Capa dura
Cód. Barras 9781118436530
Ano da edição 2013