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e-book

Integrated IT Performance Management (Cód: 9454461)

Kenneth Bainey

Taylor & Francis (Livros Digitais)

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Integrated IT Performance Management

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Descrição

If you are in search of real-world practical scenarios of IT performance management practices, with a desire to obtain examples of strategic directives, accountabilities, outcomes, and performance measures for managing IT services, with an interest toward how performance management integrates with strategic and operational management, then Integrated IT Performance Management is the perfect book for you.

Unlike theoretical books that focus on human resources performance management, this book presents a compilation of the author'apos;s extensive IT management, performance management, project management, enterprise architecture, and applications development knowledge and skills, and industry experiences gained over more than 35 years as an IT professional in the private, public, and academic sectors in Canada and the United States.

It provides an Integrated IT Performance Management Framework (IPMF-IT)™ that integrates strategic, IT operational, and performance management components based on a results-driven performance measurement and accountability framework. It also demonstrates the applicability of this framework within the context of the entire IT services delivery life cycle, using a model-centric approach. A unique and innovative aspect of this model is the alignment of outcome measures with output measures, which focuses on the effectiveness and efficiencies of output measures to the management, measurement, and delivery of IT services, using integrated IT performance measurement dashboards.

Características

Peso 0.00 Kg
Produto sob encomenda Não
Marca Taylor & Francis (Livros Digitais)
Número de Páginas 396 (aproximado)
Idioma 337
Acabamento e-book
Territorialidade Internacional
Formato Livro Digital Epub
Gratuito Não
Proteção Drm Sim
Tamanho do Arquivo 33299
Início da Venda 24/02/2016
Código do Formato Epub
Cód. Barras 9781498782500
Ano da Publicação 116
AutorKenneth Bainey